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Staff Competencies for Digital Transformation: Results of Bibliometric Analysis

The impact of digital transformation on the future of the working environment is a crucial topic at both the business and national economy levels. Many employees view digitalisation and automation as threats to their jobs, with the digital skills gap being a significant barrier to implementing digital strategies in companies. The study, probably the first one using bibliometric methodology in the field, aims to understand research on personnel training in digital transformation globally and in Latvia by statistically analysing thousands of papers from 2000-2023.

The analysis identified five clusters:

  • Digital transformation and technologies;

  • Human resources and innovation;

  • Education and learning;

  • Higher education and the Pandemic;

  • Information technologies and competencies.

Additionally, the authors reviewed 41 doctoral dissertations from Latvian universities (2012-2023), finding a disconnect between practical solutions and research focus, highlighting the need for further investigation into productivity, motivation, and resistance in digital business transformation.

It was found that there are relatively few studies in Latvia dealing with specific topics such as “skills” and “technology” within one study. Most of the selected dissertations focus on human resource management and business development, focusing more on the human factor and internal business processes than on aspects of technological skills and employee training in terms of digital transformation. This shows a research gap and indicates that more research on the role of technology in improving skill development is needed.